Running Room System
Enterprise Software · Transport & Operations
Crew rest facilities digitized: from midnight registers to real-time software
A 24/7 operational facility moved off paper registers — bed allocation, meals and wake-up calls managed by software that cannot forget.
- 24/7
- live occupancy tracking
- 100%
- wake-up calls logged & auditable
- 0
- manual registers
The client
Running rooms are round-the-clock rest facilities where railway crew recover between duties — with occupancy, meals and wake-up calls traditionally managed on paper.
The design challenge
A crew member signing off a 10-hour duty at 2 a.m. needs a bed, a meal and a wake-up call that cannot fail. Behind those sat handwritten registers, meal counts and manually compiled reports.
Manual systems fail quietly — and here, a failed wake-up call isn't a clerical error, it's an operational safety issue.
What we built
A complete facility management system: real-time bed allocation and occupancy dashboards, meal management tied to check-ins, duty-linked wake-up call scheduling with confirmation logging, kiosk self-check-in, and automatically generated reports.
Decisions behind the screens
The details that mattered
Built for 2 a.m., not 2 p.m.
Check-in flows designed for exhausted crew and night-shift staff — minimal steps, large targets, no ambiguity.
Reports generated, not compiled
Reporting that used to consume staff hours now generates itself from live data.
Delivered value
The outcome
- Facilities running on real-time, auditable records instead of registers.
- Wake-up calls scheduled against duty times and logged with confirmations.
- Occupancy, utilization and meal reports produced automatically.
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